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Create a request

1. In the header choose **Contact**. 2. Choose the category closest to the issue (and a subtopic if available). 3. If related articles appear, read them. 4. Fill in the form. 5. Attach a file if needed. 6. Submit the form and wait for confirmation.

  1. In the header choose Contact.
  2. Choose the category closest to the issue (and a subtopic if available).
  3. If related articles appear, read them.
  4. Fill in the form.
  5. Attach a file if needed.
  6. Submit the form and wait for confirmation.

On confirmation you receive a request number and an expected response time. When signed in, you will find the same request under My requests.

Do not paste passwords, authenticator app codes or payment card details.

Some categories can be submitted without an account — in that case provide an email address, given name and family name.

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