Where to configure what
Organisation settings are in the **organisation panel**. You manage your password and multi-factor authentication on **lemric.com**.
Organisation settings are in the organisation panel. You manage your password and multi-factor authentication on lemric.com.
| Need | Place |
|---|---|
| Queues, SLA, types, workflow | Service Desk |
| Help articles | Help centres |
| Contact categories | Contact catalogue |
| Logo and colours | Branding |
| Contact widget | Contact widget |
| Staff | People and access |
| Portal customers | Customers |
| Invoices and seats | Billing |
| Jira, GitHub, webhooks | Integrations |
| Change history | Audit log |
The agent console is only for handling requests — not for configuration.
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